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Changes in 3.4.6 - 11th August 2024
- security: fixed a reflected XSS, reported by TETS (www)
- fix: invalid value in tickets sub-pages links
Changes in 3.4.5 - 9th March 2024
- fix: required custom field errors from category-specific fields when editing a ticket
- fix: file attachments not working on PHP 8.3+ when Debug mode is ON
Changes in 3.4.4 - 3rd March 2024
- added "status-" selectors to the list of tickets table to make customization by status easier
- fix: list of tickets should have links HTML formatted in HTML emails
- fix: when changing a ticket category, category-specific custom fields should not be cleared of data
- fix: when printing a ticket, print also the sequential ID if enabled
- fix: possible duplicate custom field ID generated
- fix: use rename instead of copy to move temporary attachments
- fix: don't load the users page without the edit or view users permission
- fix: Uncaught TypeError when submitting a note with disabled attachments
- fix: allow Dynamic Properties in secimg class to avoid PHP 8.2/PHP 9 depreciation errors
- fix: private KB sub-category shows no articles if only private articles are inside
- fix: when parsing emails, check if attachments have attachments
- fix: when detecting first name, valid short first names are ignored
- fix: undefined $hesklang in an OAuth function
- fix: allow blob images in TinyMCE
- fix: reply drafts not deleted on slower requests
- fix: in grouped ticket lists, apply select all check marks on the selected grouping only
- fix: wrong status displayed of a resolved ticket to staff who cannot resolve tickets
- fix: time worked not updated when submitting notes in some cases
- fix: IMAP not respecting custom port setting
- updated third-party libraries
Changes in 3.4.3 - 8th April 2023
- updates for PHP 8.2 depreciated functionality
- ticket reply messages will now auto-save as draft a few seconds after you stop typing
- new email tag %%ATTACHMENTS%% that lists links to attachments to a ticket/reply
- list of attachments will now show directly below %%MESSAGE%% (unless %%ATTACHMENTS%% is used)
- the "Find a ticket" form now allows searching for empty (null) values in fields that allow it
- fix: IMAP fetching using the wrong noval_cert setting
- fix: POP3 fetching will now calculate a reasonable execution time limit
- fix: generated links to attachments in HTML emails are not clickable
- fix: re-sent email notifications include ticket attachments instead of reply attachments
- fix: SQL error in escalate module with overdue tickets and non-standard date format
- fix: if $hesklang['EMAIL_HR'] is defined in custom-text.php, use that one
- fix: some email templates display unsupported tags
- fix: the close button on custom date field hides all the date values
- fix: some custom field input types not marked in red on error
- updated PHPMailer to 6.8.0
Changes in 3.4.2 - 3rd December 2022
- fix: tickets raised by email piping don't have a due date
- fix: in canned responses replace URL-encoded special tags
- fix: email utf-8 conversion may cause missing characters
- fix: remove unwanted chars from email-generated ticket subjects
- updated TinyMCE to 5.10.6
- updated PHPMailer to 6.6.5
Changes in 3.4.1 - 29th September 2022
- added OAuth support for POP3 fetching
- fix: missing function error when viewing a resolved ticket
- fix: do not mark an OAuth Provider as verified on errors
- fix: unassigned email sending not working correctly on multi-language staff
- fix: detect and ignore non-3.4.x language files
- updated HTMLPurifier to 4.15.0
Changes in 3.4.0 - 17th September 2022
- added OAuth support for email sending and IMAP fetching
- new permission: Can set due date
- updates for PHP 8.2 depreciated functionality
- fix: custom date fields can display the wrong date when editing a ticket
- fix: wrong current month date range in reporting
- fix: sending emails does not work with unauthenticated SMTP
- fix: silent fail if unable to move attachments to the /attachments/temp folder
- fix: in the "Previous tickets" list only show tickets the user has access to
- fix: attachments with no file extension will be renamed to *.unknown-file-type instead of fatal error
- fix: increase some too small display margins
- fix: SMTP error log should not be echoed directly
- fix: email to ticket attachment removal notices not visible